Frequently Asked Questions
Everything you need to know about transforming your space with Poster Wall.
What materials are used for the posters?
All our posters are printed on premium 200gsm museum-grade matte paper using archival inks to ensure long-lasting vibrancy and a glare-free finish.
Do the posters come with frames?
We offer both unframed prints and framed options. If you select a framed version, your poster will arrive pre-assembled in a high-quality wood or metal frame with shatterproof plexiglass.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping can take between 10-21 days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your poster arrives damaged or you are not happy with the quality, contact our support team for a full refund or replacement.
Are the posters shipped in protective packaging?
Yes, unframed posters are shipped in heavy-duty cardboard tubes, while framed prints are secured with corner protectors and specialized foam padding to prevent damage during transit.
Can I request a custom size?
Currently, we offer a wide range of standard sizes from 8x10 to 24x36 inches. For specific custom dimensions, please reach out to our bespoke design team via the contact page.