Returns & Exchanges
At Poster Wall, we want you to love your new space; if your artwork isn't the perfect fit, you can return or exchange items within 30 days of delivery. We ensure a hassle-free process to help you find the right aesthetic for your home.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully roll the posters or place framed art back into their original protective tubes and boxes to prevent damage during transit.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Refund or Credit
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing